We are REALLY Excited to be Back!
WE MISSED YOU ALL, and we know our many furry friends are overdue for their spaw days!
Firstly, we want to thank all our clients for their patience while being closed due to COVID 19.
As of Tuesday, May 19th, we are back to doing what we love with new protocols and measures to ensure the safety of you, your pets, and our staff.
Before we move on to any new information, you must know that inside our shop; we are following the strictest rules outlined by the Ontario Ministry of Health - including cleaning methods, wearing masks, social distancing, and using gloves when required.
If you were booked prior to the closure, or were on our waiting list, we will be phoning you in the next few days. If you are waiting to book a new appointment there will be a bit of a delay- hopefully for only a few more days.
We have set up curbside drop-off, and direct from car pick-up to minimize social contact as much as possible.
One of the new steps we want you to take is to complete an online form with every visit. This task may seem tedious, but in the end, it will be extremely beneficial in reducing the communication time face to face (at a distance of course), thereby reducing any risk between the groomer and client.
We will only be accepting payments via credit card again to reduce any opportunity for the spread of COVID-19.
Things may not be as convenient, they may take a little longer than usual, but our incredible team will be doing their very best for you and your pups.
If we all follow these rules “to a paw”, it will ensure we can remain open and hopefully shorten the time these measures will be necessary.
We ask for patience in this transition period.
We CAN'T WAIT to see you again!
All Clients MUST review our pick up and drop off protocols and complete pre-drop off forms before each visit.